1. Home
  2. REPORT
  3. Archives
  4. Quarterly Journal of Public Policy & Management
  5. Issues in Hospitals’ Organizational Revitalization Measures and the Implementation of Personnel Systems

2011 Vol.1
Issues in Hospitals’ Organizational Revitalization Measures and the Implementation of Personnel Systems

2011/01/01

The health care system is undergoing reform with a goal to curb health care costs. It is expected that future changes will force acute hospitals that cannot meet a specified nurse-to-patient ratio to become convalescent hospitals or nursing care facilities, leading to intensified competition among chronic hospitals and other similar institutions. To survive in such an environment, hospitals are reviewing their operational strategies. In terms of “soft” measures, key to their survival is, in particular, increased retention of doctors and nurses and improvement of the functions of a hospital as a service provider.
Securing capable personnel is an immensely difficult challenge for the personnel department of corporate health care providers. Additionally, many hospitals struggle with the experience that even if they hire highly qualified professionals, these professionals quickly quit their job-a problem of low employee retention rates. Therefore, it is necessary to create a mechanism which not only ensures that capable, loyal employees stay in their jobs over the long term, but which is also attractive to doctors and nurses, the majority of whom work at the same hospital for a short period.
In this context, this paper examines the following, discussing examples from the author’s consulting experiences.
(1) Measures to retain employees.
(2) Analysis of factors contributing to failures in hospitals’ personnel systems and implications for success.
(3) Issues to be noted in introducing a personnel evaluation system at a hospital.
(4) Key points in the utilization of a personnel system that would lead to organizational revitalization.
(5) Design of training programs that are suited to the reality of each hospital.
(6) Heightening of hospital employees’ awareness of business performance.
(7) Issues faced by hospital organizations in the future.

Report