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As the number of the elderly who need care rises with the aging of society, the number of people who both work and provide care to family members has reached approximately three million. It is expected that there will be more and more such workers in coming years. Against this backdrop, Japan’s plan for active participation by all people (Nippon Ichioku Sokatsuyo Puran ) was approved by the Cabinet on June 2, 2016, and sets the goal of no person leaving his or her job because of family care responsibilities. The plan also calls for enhanced consultation and support services for families with care-related concerns as measures for achieving this goal. The level of anxiety among workers about providing care for family members has continued to rise. Many people are worried about maintaining balance between work and caregiving or about leaving their jobs. The number of people who left their jobs because of family care responsibilities reached five hundred thousand in the past five years. It seems that many people quit working before seeking help or, even if they do seek help, they do not receive sufficient support. There is a growing need for consultation on maintaining balance between work and family caregiving. Companies, local government offices providing care-related consultation, and care providers must devise ways to address the potential concerns of workers who provide care to family members. Expanding consultation services that facilitate comprehensive utilization of various resources, such as workplace programs, services covered by long-term care insurance, and services not covered by such insurance, would make it possible to prevent workers from leaving their jobs because of family care responsibilities or enable people to maintain balance between work and family caregiving.